Our intermediate level in the “10 Steps to become a Lean Enterprise” program is called “Lean Practitioner in Administration” and this package includes thirty (30) training modules. This training course starts to build a framework (or structure) onto the solid foundation of lean concepts that was developed in the Lean Awareness module. Lean Office Online modules teach the same principles that are used in the Toyota Production System (TPS).
Lean Practitioner in Administration course allows the learner to develop knowledge about the application and implementation of lean principles into their own office or service business. The learner receives instructions using the “10 Steps to become a Lean Enterprise” model as a guide to define the important activities in a successful lean implementation process. As a learner works through each training module, they will increase their knowledge of lean principles and their application.
Level 2 – Lean Practitioner in Administration Course Objectives:
- Explain the importance of becoming a Lean Enterprise
- Describe the difference between doing and living Lean.
- Describe the 3 key components of a Lean Enterprise.
- Describe the 5 cultural enablers of a Lean Enterprise.
- Understand how to implement and integrate Lean principles
- Describe each of the 8 wastes.
- Describe the 3 elements of work.
- Describe the difference between traditional and lean improvements.
- Prepare to complete a 10 Step Lean exercise.
- Describe Step 1 – Strategy Deployment
- Describe the Breakthrough Model
- Describe Step 2 – Value Stream Mapping
- Identify a current and future state map
- Describe Step 3 – Workplace Organization
- Describe each of the five elements of 5S
- Describe the 5S levels of achievement
- Describe Step 4 – Improve Process Flow
- Describe the differences between a functional and a flow layout.
- Prepare to complete a Process Flow exercise.
- Describe Step 5 – Reduce Changeover Times.
- Differentiate between internal and external elements.
- Describe Step 6 – Implement a Pull System.
- Describe how to transition from batch to continuous flow.
- Describe how to use Kanban.
- Describe Step 7 – Balanced Workload.
- Identify a constraint or bottleneck.
- Describe Step 8 – Standard Work.
- Describe the purpose of Standard Work documents.
- Describe Step 9 – Continuous Process Improvement.
- Describe an A3 problem-solving template
- Describe the concept and purpose of kaizen
- Describe Step 10 – Extend your Lean efforts into the Supply Chain.
- Understand a lean supply chain concept.
- Understand the importance of supplier relationships.
- Understand the importance of customer relationships.
- Understand what influences customer ordering behavior.
These training modules cover the basic application of Lean principles into the workplace. The learner will be required to take an exam and achieve an 80% pass score to receive a Lean Practitioner Certificate of Achievement.